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Norman is incredibly active on social media, posting dozens of pictures and videos each day. In one video on his Facebook page, kids are poking fun of his black tennis shoes, yelling, “What are those!?” In another video, Officer Norman is congratulating a woman named Gloria on being clean for three years.
“He’s always out in the community and I love that about him,” said Barbara Johnson toTV station KTHV. “I met officer Norman 14 years ago off of 16th and Sycamore. I was having problems out of one of my children, and he came in and kind of talked to them and guided them and ever since then he’s kind of been in my life.”
Now Norman plays a similar role with Johnson’s grandchildren, an example of the consistency he says is key in building trust with the community. “I think sometimes they do a double take,” Norman added. “They’re not really sure if this police officer is being genuine. Why is he being so nice? Can a police officer have love? Can a police officer have compassion? And can a police officer care? The answer is yes.”
Some of Officer Norman’s videos don’t show the children or adults of North Little Rock at all. Some videos are only of him sending short, special messages to his followers, “Wishing everybody a good day. Just remember to go out and make a difference today, have an impact in your community, wherever you live. Go make somebody’s day.”